Information Architecture and CCM

Announcing our new article, Information Architecture and CCM. This article is now available on this website. Click the link under the Learn More… menu option.

An information architecture is a vital prerequisite to any single source/CCM strategy. It allows you to create the information model that organises and categorises your content into the modular, single source, reusable information your customers need.

This article takes a top down view of a typical organisation, from the enterprise architecture to the information architecture, to the product information model, and much more.